All VUHJAINUH products are non-refundable, as it is unsanitary to return or reuse makeup products. In the case of defective products, we require the product be shipped back to us (at the cost of the consumer) to ensure it is truly defective, and if so, we will ship a new product immediately at no additional cost. We accept payment through PayPal, as well as secure, encrypted payment through this website. Our products ship in 3-7 business days. Holidays not included. Vuhjainuh Cosmetics covers all shipping, inclusive of product cost, for Domestic orders ONLY. All international shipping orders will incur a shipping cost of $20. Our products are available at our online shop, as well as in limited supply sold at (126 Dyckman, Tobi Salon in NYC). You can reach us 6 days a week, Monday-Saturday through our “Contact us” section & you can expect a prompt response from us within 24 hours, between the hours of 9am-10pm, Mon-Sat.